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Jobs run work for you, and deliverables are the results: a report that arrives every month, an answered customer inquiry, a batch of processed invoices. Every deliverable is recorded in Membrane, so you can always see what a job has produced for you, when, and at what price.

Where deliverables come from

The kinds of deliverables a job produces — and what each one costs — are defined and agreed upon when the job is set up. From then on, the running job produces deliverables of those kinds. Before a deliverable reaches you, the job’s operator approves it. For work that warrants a human check, the operator reviews each deliverable — reads the draft, corrects it if needed, and signs off before it goes out. Routine work can instead be pre-approved when the job is set up, so results are delivered as soon as they’re done. For the full mechanics — every stage a deliverable moves through and who acts at each one — see Deliverable Lifecycle.

Where you see them

  • On the job — the job lists everything it has produced, month by month, along with work still in progress.
  • In your Inbox — deliverables waiting for review land there, ready to approve or reject on the spot.
  • On your monthly statement — what you’re being billed for.

Billing

Every deliverable is priced from the job’s agreed price list. Recurring results have a fixed price, per-item work is priced per item, and larger pieces of work are itemized by what they turned out to require. Some deliverables are simply included with the job and cost nothing. Through the month, delivered results accumulate on your statement. Similar deliverables are grouped — fifty answered inquiries appear as one line with a count, not fifty lines — and any line can be opened up to see the individual deliverables behind it. At the end of the month, the statement is finalized and billed.