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Events let your agent or app react to changes in external systems, such as a new contact created in a CRM or a message posted in a support tool.

External Event Types

Define an External Event Type in your workspace when an external system should notify Membrane. The event type owns the webhook lifecycle:
  • subscribe registers the webhook or subscription with the external system.
  • handle processes inbound webhook payloads and emits normalized events.
  • unsubscribe tears down the external registration.
  • refresh keeps registrations alive when the external system requires renewal.
Create an External Event Subscription for the connection that should receive the event type. Membrane stores the subscription state and records every emitted event in the event logs.

Logging

Membrane provides detailed logging for the event pipeline: